Privacy Policy

Jouw Scriptiecoach B.V., located at Kerkerinklaan 66 2071 RM Santpoort-Noord, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Jouw Scriptiecoach B.V.
Kerkerinklaan 66
2071 RM Santpoort-Noord

Linda Hovestad is the Data Protection Officer of Jouw Scriptiecoach B.V. . She can be reached by sending her an email.

Jouw Scriptiecoach B.V. (hereinafter referred to as " Jouw Scriptiecoach B.V.") respects your privacy and ensures that you can entrust your personal information to Jouw Scriptiecoach B.V..

During your contacts with Jouw Scriptiecoach B.V., certain information about you is collected and processed. Since you can be identified as a person on the basis of this data, this data is "personal data".

All information about which personal data Jouw Scriptiecoach B.V. processes and how Jouw Scriptiecoach B.V. handles this correctly can be found below.

  1. This Privacy statement
  2. Personal data in the possession of Jouw Scriptiecoach B.V.
  3. Processing of personal data by Jouw Scriptiecoach B.V.
  4. Sharing of personal data by Jouw Scriptiecoach B.V.
  5. Your rights
  6. Safety policy of Jouw Scriptiecoach B.V.
  7. Minors
  8. Contact details

1. This Privacy statement

This Privacy statement applies to all personal data that Jouw Scriptiecoach B.V. collects and processes from you.

By using the (mobile) website, apps, web shops and other products and services of Jouw Scriptiecoach B.V., you agree that this Privacy statement applies to the personal data processed by Jouw Scriptiecoach B.V..

Jouw Scriptiecoach B.V. reserves the right to change this Privacy statement at any time. You can find the applicable version on the website of Jouw Scriptiecoach B.V..

2. Personal data in the possession of Jouw Scriptiecoach B.V.

The following data can be collected and processed in various ways by Jouw Scriptiecoach B.V..

Data that you provide directly to Jouw Scriptiecoach B.V.:

When you request information, inquire about our products, ask a question via Facebook, chat with us on our website or contact us in any other way, Jouw Scriptiecoach B.V.. collects the following contact details:

  • Name
  • E-mail
  • Phone number

When you visit our webshop, we collect the following data:

  • Products viewed by you: for example, we use this information to show you products that you have recently viewed.
  • We also use cookies to store products in your shopping cart while browsing our shop.

When you purchase products from us, we ask you to provide information, including your name, address, e-mail address, telephone number, training institution, field of study and optional account information, such as a username and password. We use this information for the following purposes:

  • To send you information about your account and order
  • To respond to your requests, including refunds and complaints
  • To process payments and prevent fraud
  • To set up your account for our store
  • To meet legal obligations, such as calculating tax
  • To improve our range of stores
  • To send marketing messages to you if you choose

If you create an account, your name, address, e-mail address and telephone number are used to automatically fill in the checkout data for future orders.

We will also save comments or reviews if you leave them.

In addition to the personal data that you provide to us yourself, Jouw Scriptiecoach B.V. collect, record and process additional personal data about the use of our website (s). This includes information about the equipment you use, such as an IP address, the version of the operating system and settings of the device that you use for your visit. Information about the use of the website, such as the time you visit us and the topics you view, can also be collected. This data is recorded and used for analysis of visit and click behavior on the website.

Processing financial data:

You can purchase hours at Jouw Scriptiecoach B.V. via invoice or via the webshop. In the first case we store the following financial information: bank account number, BIC code, name of the account holder, etc. If you opt for payment via the webshop, these will be processed through a third party: Mollie Payments. In Mollie's secure payment environment, you can pay securely via iDEAL. You only enter the details of your bank account on these secure pages and then complete your order here.

You are not required to provide your data to Jouw Scriptiecoach B.V. or agree to the processing. Nevertheless, in certain cases it will be necessary to communicate personal data to Jouw Scriptiecoach B.V. (such as name, address, e-mail address, among other things), so that a correct service can be provided, and the applicable legislation can be complied with.

3. Processing of personal data by Jouw Scriptiecoach B.V.

Your personal data is processed by us for entering into and performing services, managing your products and managing the resulting relationships, including carrying out activities aimed at increasing the customer base, (direct) marketing purposes, handling questions and complaints, optimizing the operation of the website and analyzing and improving our services.

If you fill in a contact or order form on the website, or send us an e-mail, the data you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it for the full answering and handling thereof. If you submit documents to us, they can only be viewed by your thesis supervisor and the contact person at Jouw Scriptiecoach B.V.. We will never provide these documents and / or sell them to third parties.

Jouw Scriptiecoach B.V. will not keep your data longer than necessary for its processing, taking into account the contractual and legal obligations of Jouw Scriptiecoach B.V. with regard to this data and with the mission of Jouw Scriptiecoach B.V. to be able to answer customer questions correctly, the qualities of to be able to improve products and services and to comply with their own legal obligations.

4. Sharing your personal data by Jouw Scriptiecoach B.V.

Links to other websites can be found on the Jouw Scriptiecoach B.V. websites. These websites may not be managed by Jouw Scriptiecoach B.V. and may have their own privacy statement or policy. Jouw Scriptiecoach B.V. strongly recommends that you read this and cannot take responsibility for these third-party websites.

We offer an e-mail newsletter with which we want to inform interested parties about news in the field of thesis supervision and related matters. Your e-mail address will only be added to the list of subscribers with your explicit permission. Every newsletter contains a link that you can use to unsubscribe. The newsletter subscriber file is not provided to third parties.

To assess our services, Jouw Scriptiecoach B.V. uses Trustpilot. We do not provide any data from our customers. After completing your thesis process, you will receive an invitation to rate our services. You can then leave your rating on Trustpilot.

Furthermore, personal data can be shared by Jouw Scriptiecoach B.V. with partners, suppliers or other parties, if the processing by these third parties is necessary for the creation, implementation, use, purchase, access or handling of products, services, ( mobile) websites, apps, web shops, etc. The necessary agreements have been concluded with these partners, suppliers or other parties that limit the use and processing of your personal data and that guarantee adequate protection of your personal data.

When transferring personal data from the European Economic Area to countries where privacy legislation does not offer the same level of protection as that in your country of residence, we take measures to offer an adequate level of protection. In other words, the rights and protection with regard to your data remain intact. For this purpose, we use approved contract provisions, multilateral data transfer agreements, intra-group agreements and other measures designed to ensure that recipients protect your personal data. For more information about our data transfer procedures you can contact our Data Protection Officer.

Your personal data will only be released in accordance with this Privacy statement and / or if required by law and / or as a result of a court decision. The Data Protection Officer will use reasonable endeavors to inform you about this in advance, unless this is subject to legal restrictions.

In some cases, personal data may be collected by Jouw Scriptiecoach B.V. be validated or combined with information from external sources. This is how we keep our database up-to-date.

Finally, personal data can always be made anonymous and shared with third parties. In this case you will never be able to be identified based on this anonymized data.

5. Your rights

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Jouw Scriptiecoach B.V. and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send us a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data by e-mail to us.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Jouw Scriptiecoach B.V. would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual Individual data/tip-ons

6. Safety policy of Jouw Scriptiecoach B.V.

Data security

To protect your personal data in the best possible way, Jouw Scriptiecoach B.V. takes all reasonable measures and best practices are applied to prevent loss, misuse, disclosure, unauthorized access or modification of this personal data. The necessary measures are taken both at technical and organizational level to provide a sufficient level of security.

Jouw Scriptiecoach B.V. has taken the following measures to protect your personal data:

  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL) We send your data via a secure internet connection. You can see this on the address bar "https" and the padlock in the address bar.

If you feel that your data is not properly protected or there are indications of abuse, please contact us by mail.

7. Minors (children under the age of 16)

Jouw Scriptiecoach B.V. never knowingly collects or processes personal data of minors without the consent of a parent or guardian, who must be given to use the products, services, (mobile) websites, apps, web shops, etc. of Jouw Scriptiecoach B.V. and subsequently to concerning the data of the minor.

If personal data of minors should be processed in good faith, Jouw Scriptiecoach B.V. will delete this from her files as soon as possible after being informed of this.

8. Contact information

If you have any questions about the processing of personal data or about this privacy statement, please contact us.